MaineHealth

“U.S. NEWS & WORLD REPORT NAMES MMC “BEST REGIONAL HOSPITAL.” MAINEHEALTH AND ITS AFFILIATES ARE THE LARGEST NOT-FOR-PROFIT FAMILY OF LEADING HIGH-QUALITY PROVIDERS AND OTHER HEALTHCARE ORGANIZATIONS IN NORTHERN NEW ENGLAND. MAINEHEALTH IS RANKED AMONG THE NATION’S TOP 100 INTEGRATED HEALTHCARE DELIVERY NETWORKS. IN THE NATION.”
  • Transformed culture of $13 million Cardiac surgery group, focusing on greater accountability, improved collaboration, and enhanced direct communication among leadership and peers. Owned the organizational values of: Excellence; Integrity; Respect; Patient Centered; Ownership; and Innovation.

  • Proposed a new leadership role for the physician assistant team (currently more than a dozen on the team) to improve engagement, institutional collaboration, training/education, with a primary goal of enhancing the institutional reputation and culture of this group.

  • Drove referral volume via business development efforts with referring cardiology groups, connecting surgeons directly with cardiologists statewide.

  • Proposed new FTE role, Nurse Navigator, which supports busy cardiac surgical practice with an average of 99.75 surgical cases monthly/1,300 estimated annually. This position is poised to immediately improve overall efficiency, collaboration, and the quality/efficacy of our patient care by reducing more than 240 delays and cancellations by at least 25%.

  • Facilitated a new patient care model that improves provider-patient access via new hires of nurse practitioners and physician assistants to improve patient access, enhance outcomes, and move the cardiac surgical program to the next level in national excellence

  • Developed new efficiencies, particularly with referrals for an improved patient experience via pre-operative standardization between cardiologists and the cardiac surgical group.